To: marcus@myrealbox.com Subject: Re: Reply to journalist From: yvan.deurbroeck@ch.Novartis.com Date: Wed, 20 Sep 2000 08:24:05 +0100 Dear Mr Williamson, Thank you very much for your interest in our Aviva products in the UK. However, we have recently decided to temporarily withdraw our Aviva products from the UK market as they did not fully meet consumers' expectations. We are currently reviewing the situation so that we can come back with a more powerful consumer proposal in the future. May we take this opportunity to thank you for your interst in our products. Yvan Deurbroeck External Relations Manager Novartis Consumer Health