CEO E-mail addresses

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So, you're fed up dealing with "Customer Services" on general-purpose contact e-mail addresses. Are you not getting replies, or not getting the replies you want? Time to take it to the top! Chief Executive Officers (CEOs) are very reluctant to publish their e-mail addresses. This page attempts to redress the balance by publishing the e-mail addresses for the CEOs of some UK companies, government and other organisations.

Some tips when e-mailing:

Be polite
Keep the information concise and to the point
Include customer reference numbers or invoice numbers, if applicable
Include a brief history of the issue, if applicable
Do not accept being passed back to "Customer Services" or elsewhere within the organisation
Insist on a reply from the CEO

If you're working as part of a campaign group, send a personal, individually-created letter. Letters which are cut/pasted from a standard template will invariably receive a standard template response in reply... Good luck with your enquiry!

UK Companies

Sector	Company Name	CEO Name	CEO E-mail Address	Website	FTSE Symbol
Aerospace & Weapons
	Atomic Weapons Establishment (AWE)	Bill Haight, Managing Director	bill.haight@awe.co.uk	http://www.awe.co.uk	N/A
	BAE Systems	Mike Turner, Chief Executive	mike.turner@baesystems.com	http://www.baesystems.com	BA.L
	Chemring	David Evans, Chief Executive	davide@chemring.co.uk	http://www.chemring.co.uk	N/A
	Rolls-Royce	John Rose, Chief Executive	john.rose@rolls-royce.co.uk	http://www.rolls-royce.com	RR.L
Agro-Food and Drinks
	Allied Domecq	Philip Bowman, Chief Executive	philip.bowman@adsweu.com	http://www.allieddomecqplc.com	ALLD.L
	Associated British Foods	George Weston, Chief Executive	georgeweston@abfoods.com	http://www.abfoods.com	ABF.L
	Cadbury-Schweppes	Todd Stitzer, Chief Executive	Todd.Stitzer@csplc.com	http://www.cadburyschweppes.com	CBRY.L
	Dairy Crest	Drummond Hall, Chief Executive	drummond.hall@dairycrest.co.uk	http://www.dairycrest.co.uk	DCG.L
	Diageo	Paul Walsh, Chief Executive	paul.s.walsh@diageo.com	http://www.diageo.com	DGE.L
	Fyffes	David McCann, Chief Executive	dmccann@fyffes.com	http://www.fyffes.com	(Ireland)
	Geest	Gareth Voyle, Chief Executive	gareth.voyle@geest.co.uk	http://www.geest.co.uk	GET.L
	Kelloggs	Greg Peterson, Managing Director, UK	greg.peterson@kellogg.com	http://www.kelloggs.co.uk
	Pizza Hut	Alasdair Murdoch, Managing Director	Alasdair.Murdoch@pizzahut.co.uk	http://www.pizzahut.co.uk
	Unilever	Niall FitzGerald, Chief Executive	niall.fitzgerald@unilever.com	http://www.unilever.com	ULVR.L
Automobiles
	MG Rover	Kevin Howe, Chief Executive	kevin.howe@mg-rover.com	http://www.mg-rover.com	N/A
Chemicals
	BOC Group	Tony Issac, Chief Executive	tony.isaac@group.boc.com	http://www.boc.com	BOC.L
	ICI	John McAdam, Chief Executive	john_mcadam@ici.co.uk	http://www.ici.co.uk	ICI.L
	Reckitt Benckiser	Bart Becht, Chief Executive	bart.becht@reckitt.com	http://www.reckittbenckiser.com	RB.L
Distribution
	Alliance Unichem	Stefano Pessina	stefano_pessina@alliance-unichem.com	http://www.alliance-unichem.com	AUN.L
	Big Food Group	Bill Grimsey, Chief Executive	bill.grimsey@thebigfoodgroup.co.uk	http://www.thebigfoodgroup.co.uk
	Boots Group	Richard Baker, Chief Executive	richard.baker@boots-plc.com	http://www.boots-plc.com/	BOOT.L
	Dixons Group	John Clare, Chief Executive	john.clare@dixons.co.uk		DXNS.L
	Flying Flowers	Mark Dugdale, Chief Executive	mdugdale@flyingbrands.com
	Greggs	Mike Darrington, Chief Executive	miked@greggs.co.uk	http://www.greggs.co.uk	GRG.L
	Halfords	Ian McLeod, Chief Executive	Ian.McLeod@halfords.co.uk	http://www.halfords.co.uk
	Iceland	Malcolm Walker, CEO	malcolm.walker@iceland.co.uk	http://www.iceland.co.uk	Part of BFP.L
	Marks & Spencer	Stuart Rose, Chief Executive	stuart.rose@marks-and-spencer.com	http://www.marksandspencer.com	MKS.L
	Morrison	Marc Bolland, Chief Executive	marc.bolland@morrisonsplc.co.uk		MRW.L
	Ocado	Tim Steiner, Chief Executive	Tim.steiner@ocado.com
	Sainsbury	Justin King, Chief Executive	justin.king@sainsburys.co.uk	http://www.sainsbury.co.uk	SBRY.L
	Somerfield	John Spreckelsen, Chief Executive	john.spreckelsen@somerfield.co.uk	http://www.somerfield.co.uk	SOF.L
	Tesco	Terry Leahy, Chief Executive	terry.leahy@tesco.com	http://www.tesco.com	TSCO.L
	Thorntons	Mike Davies, Chief Executive	mike.davies@thorntons.co.uk	http://www.thorntons.co.uk
Electricity
	Scottish Power	Ian Russell, Chief Executive	ian.russell@scottishpower.com	http://www.scottishpower.com	SPW.L
Finance
	Abbey National	Antonio Horta-Osorio	Antonio.Osorio@abbey.com	http://www.abbey.com
	Alliance & Leicester	Richard Pym	richard.pym@alliance-leicester.co.uk	http://www.alliance-leicester.co.uk	AL.L
	Amvescap			http://www.amvescap.com	AVZ.L
	Aviva	Richard Harvey, Chief Executive	richard_harvey@aviva.com	http://www.aviva.com	AV.L
	Barclays	John Varley	john.varley@barclays.com	http://www.barclays.co.uk	BARC.L
	Bradford & Bingley				BB.L
	Britannic	Paul Thompson, Chief Executive	thompsonp@britannic.co.uk	http://www.britannicgroup.com
	Egg	Ian Kerr, Chief Executive	ian.kerr@egg.com	http://www.egg.com
	Friends Provident	Keith Satchell, Chief Executive	keith.satchell@friendsprovident.co.uk	http://www.friendsprovident.co.uk	FP.L
	Halifax Bank of Scotland	Andy Hornby, Chief Executive	andyhornby@hbosplc.com	http://www.hbosplc.com	HBOS.L
	HSBC	Dyfrig John, Chief Executive	dyfrigjohn@hsbc.com	http://www.hsbc.co.uk	HSBA.L
	Legal & General	Tim Breedon, Chief Executive	tim.breedon@group.landg.com	http://www.landg.com	LGEN.L
	Lloyds TSB	Eric Daniels, Chief Executive	eric.daniels@lloydstsb.co.uk	http://www.lloydstsb.co.uk	LLOY.L
	Nationwide	Graham Beale, Chief Executive	graham.beale@nationwide.co.uk	http://www.nationwide.co.uk	(Mutual)
	Northern Rock	Andy Kuipers, Chief Executive	Andy.Kuipers@northernrock.co.uk	http://www.northernrock.co.uk	NRK.L
	Prudential	Mark Tucker, Chief Executive	mark.tucker@prudential.co.uk	http://www.prudential.co.uk	PRU.L
	Royal & Sun Alliance			http://www.royalsunalliance.com	RSA.L
	Royal Bank of Scotland	Fred Goodwin	investor.relations@rbsir.com	http://www.rbs.co.uk	RBS.L
	Scottish Life	John Deane, Chief Executive	jdeane@scottishlife.co.uk
	Standard Chartered Bank	Mervyn Davies, Chief Executive			STAN.L
	Standard Life	Sandy Crombie, Chief Executive	sandy_crombie@standardlife.com	http://www.standardlife.com
Health
	Amersham	William Castell, Chief Executive	william.castell@amersham.com	http://www.amersham.com	AHM.L
	AstraZeneca	Tom McKillop, Chief Executive	tom.mckillop@astrazeneca.com	http://www.astrazeneca.com	AZN.L
Media
	B Sky B	James Murdoch, Chief Executive	james.murdoch@bskyb.com	http://www.bskyb.com	BSY.L
	BBC	Mark Thompson, Director General	mark.thompson@bbc.co.uk	http://www.bbc.co.uk	N/A
	EMAP	Tom Moloney, Chief Executive	tom.moloney@emap.com	http://www.emap.com	EMA.L
	Reuters Group	Tom Glocer, Chief Executive	tom.glocer@reuters.com	http://www.reuters.com	RTR.L
Metallurgy
	Antofagasta				ANTO.L
Minerals
	Anglo American	Cynthia Carroll, Chief Executive	ccarroll@angloamerican.co.uk	www.angloamerican.co.uk	AAL.L
Oil and Natural Gas
	BG Group	Frank Chapman, Chief Executive	frank.chapman@bg-group.com	http://www.bg-group.com	BG.L
	BP			http://www.bp.com	BP.L
	Royal Dutch Shell		Jeroen.vanderVeer@shell.com
Services
	Centrica / British Gas	Sam Laidlaw, Chief Executive	sam.laidlaw@centrica.co.uk	http://www.centrica.com	CNA.L
	Compass Group	Michael Bailey, Chief Executive			CPG.L
	EDF Energy	Vincent Derivaz, Chief Executive	vincent.derivaz@edfenergy.com
	National Grid Transco	Roger Urwin, Chief Executive	roger.urwin@ngtgroup.com	http://www.ngtgroup.com	NGT.L
	Royal Mail	Adam Crozier, Chief Executive	adam.crozier@royalmail.com	http://www.royalmail.com
	Severn Trent	Tony Wray, Chief Executive	antony.wray@stplc.com	http://www.severn-trent.com	SVT.L
	South East Water	Paul Butler, Managing Director	pbutler@southeastwater.co.uk
Telecommunications
	BT Group	Ben Verwaayen, Chief Executive	ben.verwaayen@bt.com	http://www.bt.com	BT.L
	Cable & Wireless	John Pluthero, Chief Executive	john.pluthero@cw.com		CW.L
	Carphone Warehouse Group / Talk Talk	Charles Dunstone, Chief Executive	dunstoc@cpwplc.com	http://www.cpwplc.com
	O2	Matthew Key, Chief Executive	matthew.key@o2.com	http://www.o2.com	OOM.L
	Virgin Media (NTL/Telewest)	Neil Berkett, CEO	neil.berkett@ntl.com	http://www.virginmedia.com
	Orange	Olaf Swantee, CEO	Olaf.Swantee@orange.co.uk
	Three	Kevin Russell, Chief Executive	kevin.russell@three.co.uk	http://www.three.co.uk
	Vodafone	Arun Sarin, Chief Executive	arun.sarin@vodafone.com	http://www.vodafone.com	VOD.L
	Yell Group	John Condron, Chief Executive	john.condron@yellgroup.com	http://www.yellgroup.com
Transports
	Air France, UK	Bernard Anquez, Managing Director	bernard.anquez@airfrance.fr	http://www.airfrance.fr
	BAA	Colin Matthews, Chief Executive	colin_matthews@baa.com	http://www.baa.com	BAA.L
	British Airways	Willie Walsh, Chief Executive	Company.Secretary@ba.com	http://www.britishairways.com	BAY.L
	Eurostar	Richard Brown, Chief Executive	richard.brown@eurostar.co.uk	http://www.eurostar.co.uk
	Eurotunnel	Richard Shirrefs, Chief Executive	richard.shirrefs@eurotunnel.com	http://www.eurotunnel.com	ETL.L
	lastminute.com	Brent Hoberman, Chief Executive	brent.hoberman@lastminute.com
	National Express	Richard Bowker, Chief Executive	richard.bowker@nationalexpress.com	http://www.nationalexpress.co.uk
	Network Rail	Iain Coucher, Chief Executive	iain.coucher@networkrail.co.uk	http://www.networkrail.co.uk	N/A
	Stagecoach	Brian Souter, Chief Executive	brian.souter@stagecoachgroup.com	http://www.stagecoachgroup.com
	thetrainline.com	Alan Tomlin, Chief Executive	alan.tomlin@thetrainline.com	http://www.thetrainline.com	N/A
	Virgin	Richard Branson, Chairman	richard.branson@fly.virgin.com	http://www.virgin-atlantic.com

UK Regulators

Sector	Organisation	CEO	E-mail Address	Website
Advertising	Advertising Standards Authority (ASA)	Gordon Borrie, Chairman		http://www.asa.org.uk
Race	Commission for Racial Equality (CRE)	Trevor Phillips	tphillips@cre.gov.uk	http://www.cre.gov.uk
Finance	Financial Services Authority (FSA)	John Tiner, Chief Executive	john.tiner@fsa.gov.uk	http://www.fsa.gov.uk
Premium Rate Numbers	ICSTIS	George Kidd, Director	gkidd@icstis.org.uk	http://www.icstis.org.uk
Communications	Ofcom	Ed Richards, Chief Executive	ed.richards@ofcom.org.uk	http://www.ofcom.org.uk
Electricity & Gas	Ofgem	Alistair Buchanan	alistair.buchanan@ofgem.gov.uk	http://www.ofgem.gov.uk
Standards in Education	Ofsted	David Bell, Chief Inspector	dbell@ofsted.gov.uk	http://www.ofsted.gov.uk
Water	Ofwat	Philip Fletcher, Director General	philip.fletcher@ofwat.gsi.gov.uk	http://www.ofwat.gov.uk
Pesticides	Pesticide Safety Directorate	Dr Kerr Wilson, Chief Executive	kerr.wilson@psd.defra.gsi.gov.uk	http://www.pesticides.gov.uk

German Companies

Sector	Company Name	CEO Name	CEO E-mail Address	Website
Automobiles
	Audi	Rupert Stadler, Chief Executive	rupert.stadler@audi.de
	BMW	Norbert Reithofer, Chief Executive	norbert.reithofer@bmw.de
	DaimlerChrysler	Dr Dieter Zetsche, Chief Executive	dieter.zetsche@daimlerchrysler.com
	Opel	Hans Demant, Chief Executive	hans.demant@de.opel.com
	Volkswagen	Martin Winterkorn, Chief Executive	martin.winterkorn@volkswagen.de
Chemicals
	Bayer	Werner Wenning, Chief Executive	werner.wenning.ww@bayer-ag.de	http://www.bayer.de/

Swedish Companies

IKEA

Anders Dahlvig, Chief Executive

anders.dahlvig@memo.ikea.com

http://www.ikea.com

Finnish Companies

Sector	Company Name	CEO Name	CEO E-mail Address	Website
Electronics
	Nokia	Olli-Pekka Kallasvuo, Chief Executive	olli-pekka.kallasvuo@nokia.com	http://www.nokia.com

Japanese Companies

Sector	Company Name	CEO Name	CEO E-mail Address	Website
Electronics
	Sony	Howard Stringer, Chairman and Chief Executive	Howard.Stringer@jp.sony.com	http://www.sony.co.jp

US Companies

Sector	Company Name	CEO Name	CEO E-mail Address	Website
Biotech
	Monsanto	Hugh Grant, Chief Executive	hugh.grant@monsanto.com
Consulting
	Accenture	Joe Forehand, Chief Executive	joe.w.forehand@accenture.com
Entertainment
	Disney	George Mitchell, Chairman	george.mitchell@piperrudnick.com
	Kodak	Antonio Perez, CEO	Antonio.Perez@kodak.com
Finance
	Citizens Bank	Lawrence Fish, Chief Executive Officer
Internet
	EBay	Douglas McCallum, Chief Executive Officer	Douglas.McCallum@ebay.com
	Network Solutions	Champ Mitchell, Chief Executive Officer	Cmitchell@networksolutions.com
News
	Bloomberg	Chief Executive Officer	Mbloomberg@bloomberg.net

US Government

Role	Department	CEO	E-mail Address	Website
	CIA	Michael Hayden	michavh@ucia.gov	http://www.cia.gov

EU Bodies

Organisation	CEO	E-mail Address	Website
European Commission	Jose-Manuel Barroso, President	jose-manuel.barroso@cec.eu.int	http://www.efsa.eu.int
European Food Safety Authority (EFSA)	Geoffrey Podger, Executive Director	geoffrey.podger@efsa.eu.int	http://www.efsa.eu.int

World Leaders

Country	Leader	E-mail Address	Website
Australia	Kevin Rudd	None	http://www.pm.gov.au
United Kingdom	Gordon Brown	None	http://www.number10.gov.uk
United States	George Bush	president@whitehouse.gov	http://www.whitehouse.gov

UK Government Ministers e-mail addresses

Last updated 12 May 2008
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